Cookies

In order to provide you with the best experience on our website, we remember /store information about how you use our website, using cookies (simple text files that sit on your computer). They are only used by Dedicated Micros or parent company AD Holdings Ltd.

If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website.

Continue


Dedicated Micros Global
Dedicated customer support and after-sales care is vitally important to us, and an integral part of the overall 'DM experience.' Hence our comprehensive range of support channels to ensure every aspect of specifying, installing and operating a Dedicated Micros system is a smooth and stress-free experience for installers and end-users alike.

Documentation
Find manuals, A&E specifications and other product technical information
Contact Support
Contact us with your support questions

Contact Details

Support Request Form
Software Downloads
Software Downloads
Download latest Firmware Releases

On-line Tools
Download software utilities.
TimeZone Update
Timezone information and update utility

How-to?
FAQs
Search our database for frequently asked questions

Reference
Product reference materials
Service Centre
Warranties
Find more info on our product warranties

Returns Policy
Learn more about our product returns policy

Returns Advice
Get advice on product servicing and repairs

Weee Policy
Online Training
NetVu ObserVer Free allows users to remotely monitor and control their NetVu connected Dedicated Micros CCTV system.

Training Videos

Classroom Training

Hard Drive Training
Apps
NetVu ObserVer Free allows users to remotely monitor and control their NetVu connected Dedicated Micros CCTV system.

NetVu ObserVer App for iPhone, iPad

NetVu ObserVer App for Android