Dedicated Micros Global
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Support


Support Request Form

Submit your support questions
on-line



Dedicated customer support and after-sales care is vitally important to us, and an integral part of the overall 'DM experience.' Hence our comprehensive range of support channels to ensure every aspect of specifying, installing and operating a Dedicated Micros system is a smooth and stress-free experience for installers and end-users alike.

Documentation
Find manuals, A&E specifications and other product technical information
Contact Support
Contact us with your support questions

Contact Details

Support Request Form
Software Downloads
Software
Download latest Firmware Releases

Beta Software
Beta Software Downloads
On-line Tools
Download software utilities.
TimeZone Update
Timezone information and update utility

How-to?
FAQs
Search our database for frequently asked questions

Reference
Product reference materials
Service Centre
Warranties
Find more info on our product warranties

Returns Policy
Learn more about our product returns policy

Returns Advice
Get advice on product servicing and repairs
Online Training
Unlock the full potential of our products through the easy to follow web-based training